Terms & Conditions

Terms & Conditions

Mackintosh Gin Terms & Conditions

Please read these terms and conditions carefully before using this website.

This website is owned and operated by Mackintosh Gin Limited, a company registered in Scotland. Company registration number: SC592554. Our registered office is 25 Tay Street Lane, C/O Ashton Mcgill, Dundee, Angus, Scotland, DD1 4EF. We can be contacted at info@mackintoshgin.com.


General

By placing an order with us, you acknowledge to have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, please contact us before placing an order with us.

All items are subject to availability. We will inform and refund you as soon as possible if the goods you have ordered are not available.

Whilst we make every effort to ensure that the information on this website is correct, we take no responsibility and will not be held liable for any information relating to a third-party products that is incomplete, inaccurate or out of date.

Whenever your payment is accepted in our system, no contract shall exist until we have dispatched the items.

We cannot be held responsible for any loss, consequential or otherwise, or damage to any individual or business which may occur from the use (or misuse) of any product or any information contained on this website.


Age Restriction

To purchase products from our website, you must be of legal age to buy alcohol in the country in which you reside.

You need to be aged 18 or over to purchase alcohol in the United Kingdom. It is an offence to sell alcohol to anyone under the age of 18 in the United Kingdom. When ordering and making a payment you will be required to confirm that you are aged 18 or over.

All products are available to send to another person as a gift. When you place an order as a gift, you confirm that the recipient is also at least 18 years old. Upon delivery an adult over the age of 18 will be required to sign for the receipt of such goods and present proof of age upon request.


Payments & Orders

Payment must be received in full for the goods that you order before your order can be accepted. All payments will be taken from your credit/debit card at the time of ordering. Once payment has been received by us we will confirm that your order has been accepted.

We may refuse an order if any of the following occur:
Where we cannot obtain authorisation for your payment.
If there has been a pricing or product description error.
If you do not meet the eligibility criteria set out in our terms and conditions.
Where goods ordered by you are not available.
If we do not deliver to your area.

Where we do not accept your order but have processed your payment, we will re-credit your account with any amount deducted by us as soon as possible. We will not be obliged to pay any additional amount as compensation for disappointment.

Whilst card payments are made through a secure server, we do not store your financial details on our website. Our website and processes are secure. Your personal details are not passed to any third party.


Displayed Prices and Vat

All prices shown throughout our website exclude delivery charges, unless otherwise specified. All prices shown in £GBP include VAT at the current legislative level. Our VAT number is 300523759.


Delivery

Our full Delivery and Returns policy can be viewed here:

We use a combination of both Royal Mail and courier services to fulfil all orders. The provider used will depend on the size & weight of the product(s) ordered and the location of delivery. All alcohol orders are required to be signed for on delivery.

Currently we only ship orders within the United Kingdom. Due to postage and courier costs, delivery to Scottish Islands, Isle of Man and Northern Ireland are subject to extra delivery costs.
All orders received before 1pm are dispatched the same day with the exception of weekends. Orders received after 1pm, at weekends or on bank holidays are dispatched the next working day. We dispatch orders Monday to Saturday.

The delivery time depends on your location and the workload of the delivery service, all deliveries are generally fulfilled within 3 to 5 working days. We dispatch orders Monday - Friday and orders received before 1pm will be dispatched the same day. Any order received after 1pm, at the weekend or on a bank holiday will be dispatched the next working day. 
If we are unable to dispatch your order we will contact you to provide an estimated dispatch date. Whilst we always aim to deliver your order promptly and on time, we cannot accept liability for delay beyond our control.


Returns, Refunds & Cancellations

In the event that there is an issue with your order please let us know on orders@mackintoshgin.com and we will do what we can to resolve the issue. For refunds we can only accept items that are in their original packaging and unopened.


Stock and Product Descriptions

We have taken care to describe and show items as accurately as possible but despite this, slight variations in items may occur. We try where possible to ensure stock levels shown are accurate. If an item goes out of stock and it is not possible to fulfil your order, we will contact you and offer a similar replacement or refund. Our product listings describe ‘tasting notes’ as part of the product information. These are subjective depending on the individuals palate, but we feel they are accurate.


Product Imagery

We have tried where possible to provide accurate images that represent the products for sale. Images are purely for illustrative purposes and packaging or product may differ slightly from the image shown. We accept no liability for any errors or omissions in this information. The colour of goods or packaging may vary slightly from that shown on the Website due to limitations of browser software, photo and monitor/screen quality.


Copyright & IP

Our website contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound and the entire content of the web site is copyrighted as a collective work under UK and International copyright laws. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or these Terms, no copying, redistribution, retransmission, publication or commercial or non-commercial exploitation of downloaded material will be permitted without the express written permission from us as the copyright owner.