Privacy Policy

Privacy Policy

Mackintosh Gin Privacy Policy


Effective date: 01 September 2021

This privacy policy explains our responsibilities regarding your order with us and how your data and transaction is handled. It is important that you read and understand these terms & conditions when you shop with us. By visiting www.mackintoshgin.com you are accepting and consenting to the practices described in this policy.

This website is owned and operated by Mackintosh Gin Limited, a company registered in Scotland. Company registration number: SC592554. For the purpose of the Data Protection Act 1998, we are the data controller. Our registered office is 25 Tay Street Lane, C/O Ashton Mcgill, Dundee, Angus, Scotland, DD1 4EF. We can be contacted at info@mackintoshgin.com.


Data collected and managed

Any information we gather when you visit our web site is for our use only and is not shared with any other third party other than those listed below. In some limited circumstances, we may be legally required to share certain personal data. This could be in the event that we are involved in legal proceedings, complying with legal obligations, a court order or at the instructions of a government authority.

We will not sell or give away any personal data that we hold. We will not purchase any personal data from any third party sources.

You can browse our website without providing any personally identifiable information until the point of purchase when you are then required to provide us with your name, billing address, delivery address and contact information.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

We may use the information you provide to:

Operate and manage our web site. We may use the information to customise the website according to your interests and/or browsing history.
Provide products/services that have been requested by you.
Respond to other inquires or requests by you.
We may use the information to improve our products and services.
Provide you with information about new products, special offers or other information we think you may find interesting using the email address which you have provided, so long as you have provided consent for us to do so. We will always give you the option to unsubscribe from any marketing communications by providing an unsubscribe link.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the website, users are agreeing to our use of cookies.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. We only use (and store) non-essential cookies on your computer's browser or hard drive if you provide your consent.

The different types of cookies we use are outlined below.

System Functionality Cookies: These cookies are created each time you visit our website and are automatically deleted when you leave our site. They help with the smooth operation of the website. They also make sure that any selections you make during each browsing session are remembered.

Site Analytics Cookies: Our website uses cookies to allow us to measure and analyse how our customers use the site, to improve both its functionality and your user experience.

Customer Preference Cookies: These cookies will remember your preferences (like your location) when you are browsing or shopping on our site. This allows us to make your future experience as seamless as possible, and more personal to you.

Remarketing Cookies: These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

Third-Party Cookies: These cookies are used by third parties over which we have no control. These cookies are used to monitor performance or for targeting activities by advertising services and web traffic analysis services.

Information we and third parties collect and how it is used

Personally Identifiable Information

When you visit, register or order products or services on our website, you may be asked to provide certain information about yourself. These may vary depending on your relationship with us.

Information collected could include the following:
Name
Address
Email address
Telephone number
Business name
Payment information

Under GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
Providing and managing your account.
Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
Personalising and tailoring our products and services for you.
Communicating with you. This may include responding to emails or calls from you.
Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us).

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone and post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

Non Personally Identifiable Information

We collect and track certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual. We do this to provide a visitor to our website a better experience for example the features, functionality and content of our pages and advertising.

Others With Whom We Share Your Information

To allow us to deliver and improve our service levels to you, we may share your data with trusted partners such as:  

Emails and Newsletters

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from us you can click on the unsubscribe link at the bottom of any email communication sent by us or contact us directly on info@mackintoshgin.com to request that you are unsubscribed from all marketing communications. We use Mailchimp as our email service provider to deliver email communications and newsletters. We gather statistics around email opening and clicks using industry standard technologies to allow us to monitor and improve our e-newsletter. For more information, please see Mailchimp’s full Privacy Policy here.

Couriers and Delivery Companies

We use third party couriers and delivery companies including Royal Mail, Parcelforce, APC and DPD to fulfil orders. To fulfil orders via these partners means we need to share your name, address, contact details and order details.

Online Account Registration

To make online shopping faster and easier, you may register an account on our website. As a registered customer, you will only have to enter your shipping addresses and billing information once. Once registered, they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

Trust Pilot

We use Trust Pilot to act as our data processor when collecting reviews of our products and services. Your name, email address and details of the items you have purchased will be shared with Trust Pilot if you agree to leave a review. If you wish to unsubscribe from these emails a link is included at the bottom of the email.

Google Analytics

We use Google Analytics to monitor who visits our site, from where and what actions they take when they are on our website. We may occasionally use this analytical information to deliver adverts to IP Addresses which have visited our website in the past. To deliver this service it processes the IP addresses of visitors to our website. For more information, please see Google’s full Privacy Policy here.

E-Commerce and Online Transactions

We use various methods such as Stripe, PayPal and Apple Pay to carry out e-commerce transactions on our website. These companies will track information such as transactional amounts individual users have processed over a period of time and will ensure credit and debit card details are securely processed. We do not store any credit or debit card details on our website. See Stripes’s full Privacy Policy here, PayPal’s full Privacy Policy here and Apple Pay full Privacy Policy here. Users are encouraged to review the Terms of Use, Privacy Policy and other legal disclosures of payment partners.

Website Developer

Our website is built by MTC Media who collect some visitor analytical data to provide feedback on the number of visitors to a website and to particular pages. Read MTC's full Privacy Policy here.  

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

External Website Links & Third Parties

Whilst we strive to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adhere to good practices whilst using social media to ensure our business and our staff conduct themselves accordingly online at all times. Whilst we have personal and official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with said profiles. We will never ask for user passwords or personal details on social media platforms.

Contact & Communication With us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Disclosure of Your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may share your information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we acquire, or our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets. We will never sell user information to any third party except in connection with the sale or merger of the company.

Data Security

Personal information provided on this website and online credit card transactions are transmitted through a secure server. We are committed to ensuring that your information is secure and handled with high standards of information security to prevent unauthorised access or disclosure. We take appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We limit access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.

We require that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that we will not be liable for any losses or damages.

Age Restriction

Users of this website, the information supplied on this website and the use of products sold via this website are intended for persons who are eighteen (18) years or older, or business entities. If proof comes to our attention that an individual user is under the age of eighteen (18) years, and is accessing our services and/or products, we will immediately terminate such account.

Your Rights

You have the following rights under GDPR, which this policy has been designed to uphold:
The right to be informed about our collection and use of personal data.
The right of access to the personal data we hold about you.
The right to rectification if any personal data we hold about you is inaccurate or incomplete.
The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you.
The right to restrict the processing of your personal data for a particular purpose or purposes.
The right to object to us using your personal data for particular purposes.
The right to obtain a copy of your personal data held on file, known as data portability. This means that, if you have provided personal data to us directly, are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. Contact details are available at: https://ico.org.uk/.

You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. We are entitled by law to charge an administration fee of £10 to meet our costs in providing you with details of the information we hold about you. We may at our discretion waive this charge, but in cases where requests are repetitive we reserve the right to charge this administrative fee.

Opting In and Opting Out

If you are receiving marketing emails from us, it is because you signed up to our mailing list and agreed to receive marketing material from us. If you want to unsubscribe or opt-out of communications from us, either click the unsubscribe link in our communications or contact us on info@mackintoshgin.com. Where you opt out of receiving these marketing messages, you will still receive notification emails pertaining to any order placed.

Changes to our Privacy Policy

We reserve the right to amend our Privacy Policy at any time, and we therefore recommend that you review it frequently. Any changes made will take effect immediately upon their posting on our website.
We will not personally notify you of any amendments to this Policy. Users understand and agree that continued use of our web site assumes that they have read and accepted this Policy.

Access to Information

You can access, edit or request personal information is removed at any time by contacting us or logging in to your account. If you have any questions regarding your data, or wish to know what information is being held about you, please contact us.

Contacting Us

You can contact us using any of the following methods:
Email: info@mackintoshgin.com
Mail: Mackintosh Gin, 25 Tay Street Lane, C/O Ashton Mcgill, Dundee, Angus, Scotland, DD1 4EF.

Acceptance

By accessing and using our website, you accept the policies set forth in this Privacy Policy.